User data we collect
We collect two types of user data: (1) anonymous data that is automatically collected from all visitors to the Site; and (2) personally-identifiable data that you voluntarily submit to us (described below under “Personal Data”).
We automatically collect Internet Protocol addresses and domain names through our server. We also track the number and frequency of hits per page on an aggregate basis.
We may collect Personal Data that you voluntarily provide, such as your name and postal address, phone number, email address, and similar information, when you participate in certain activities on the Helvetic Clinics’ website.
Our primary goal in collecting personal information is to provide you with the best and most useful content to help improve your online experience.We collect certain kinds of information about our users for these reasons:
- To provide personalised services unique to individual users.
- To help us to monitor and improve the services we offer.
How we use the data we collect
We use anonymous data to identify the source of user traffic, but we are not able to use this data to identify individual users. We use data on which sections of the site are most visited, so that we can evaluate the popularity of our different web pages and continue to improve the website. We do not link any anonymous data with the personal data you provide to us.
We use your personal data for various purposes, including: to fulfil the request for which you specifically provided the data; to send you e-mail newsletters or action alerts, if you have not opted out of receiving that information.
How long do we keep the data
Your data is kept with us for 36 months (3 years) in case of inactivity. After that duration, your data is automatically deleted.
We will not share your personal data with any other brand or clinic than the ones under the Helvetic Clinics brand.
Your ability to choose
When you provide us with your personal data on the Helvetic Dental Clinics sites, you can let us know that you do not wish to receive our emails by opting in or opting out upon registration.
The Personal Data we collect about you is stored on a secure, password protected server. We use industry-standard encryption technologies with respect to the receipt and transfer of Personal Data you submit to us on the Helvetic Dental Clinics site and only authorized personnel have access to your information. Nevertheless, despite our best efforts, no transmission over the Internet can be guaranteed to be 100% secure.
Updating your data
To update your Personal Data or to make corrections, you can do so by sending us the update via email or telephone.
Comments and questions
What are cookies?
A cookie, also known as an HTTP cookie, web cookie, or browser cookie, is usually a small piece of data sent from a website and stored in a user’s web browser while a user is browsing a website. When the user browses the same website in the future, the data stored in the cookie can be retrieved by the website to notify the website of the user’s previous activity.
By themselves, cookies pose no risk since they do not contain virus in any form nor do they spy on your PC content to compromise security. They are used to make online surfing faster and easier by make the sites you’ve visited remember who you are, like remembering your IP address or passwords, along with your own preferences such as items similar to what you looked for in your last visit.
Our cookies help us to help:
- Make our website work as you’d expect
- Remember your settings during and between visits
- Improve the speed/security of the site
- Allow you to share pages with social networks like Facebook
- Continuously improve our website for you
- Make our marketing more efficient (ultimately helping us to offer the service we do at the price we do)
Third party cookies are set by:
Facebook, Twitter, Google+, LinkedIn, Paypal – This provides us with lots of ways to share information with you such as our company details, occasional offers, contact details and for the functionality of our shopping cart.
The privacy implications on this will vary from social network to social network and will be dependent on the privacy settings you have chosen on these networks.
Visitor statistics cookies – Google Analytics, Ads & Bing Ads
Turning cookies off
You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies (Learn how here). Doing so however will likely limit the functionality of our and a large proportion of the world’s websites as cookies are a standard part of most modern websites.
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